FAQ : 1. How can track my parecl? You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open) Usally china post air Mail will take 15-35days.ePacket takes 7-15days. (some countries will take more,for reference only). you have to be patience. 2. What can I do when purchase protection time is running out? If your purchase protection time is running out, please contact us and we can help you to extend it. Don't to open a dispute before conacting our customer service, trust in us, we can work with you to fix it and offer you a good solution.